Reference

Your Rights and Obligations on 220pate

220pate's account terms, privacy rules, and data handling policies are consolidated here so you have a single reference point before you proceed.

Account TermsPrivacy PolicyData RightsIndia JurisdictionCookie Policy
220pate Your Rights and Obligations on 220pate
CONTACT PATHS

Where to Send Legal and Data Queries

Formal legal queries, data access requests, and account disputes each follow a different path through our support structure.

Email Support Contact our legal and compliance team via the address in your account portal for disputes, data requests, and formal notices. We aim to acknowledge every message within one working day of receipt.
Live Chat Chat agents are available around the clock from your account dashboard and can escalate legal or data queries to the compliance team without requiring you to open a separate support ticket.
Written Notices Certain formal legal notices under Indian law must be submitted in writing to our registered address. We process written submissions within the timeframe set by applicable data protection and consumer protection regulations.
DATA AND SECURITY

How 220pate Handles Your Account Data

How we handle your personal data, secure your account credentials, and respond to your rights-based requests are all set out in this section.

Data Collection

We collect the personal details you provide at registration — name, email, phone number, and UPI or Paytm identifiers — along with session logs needed to run your account securely and detect unauthorised access attempts.

Cookie Use

Session cookies keep you logged in during your visit. Analytics cookies measure page performance so we can improve the experience. You can turn off non-essential cookies from your browser's privacy settings at any time.

Account Security

Passwords are stored using one-way hashing and two-factor authentication is available in your account settings. Contact our support team immediately if you suspect unauthorised access — we can place a temporary hold while we investigate.

Retention Schedule

We hold your account records for the period required by applicable Indian law. When an account is closed, personal data moves to a restricted archive before deletion on the schedule published in our privacy notice.

Updating Your Details

Log in and go to account settings to change your name, email, or phone number. Changes requiring identity re-verification are handled by our support team and processed within five working days of receiving the request.

Data Access Requests

You may request a full export of the personal data we hold on your account. Submit the request by email with your account username, and we will respond within the statutory timeframe under applicable Indian law.

Legal and Data Questions About Your Account

The questions below address the most common legal and data-related situations that come up when managing your account on 220pate. Each answer explains how our policies apply in practice rather than simply restating the terms verbatim. If your question does not appear here, reach our support team by email or live chat and we will direct you to the relevant section or escalate to compliance.

Your account operates under the terms published on this page alongside applicable Indian law. Access and eligibility depend on local law and are available only where your state or union territory permits.

Email our support team from your registered address, include your account username, and attach a valid government-issued ID. We compile and send your data export within the timeframe required by applicable Indian data protection law.

Yes. Submit a closure and deletion request through email or live chat. We close the account promptly and remove personal data on our scheduled deletion cycle, subject to legally mandated retention periods under Indian law.

We store your name, email address, phone number, and payment identifiers you add — such as your UPI VPA or Paytm-linked mobile number — along with transaction timestamps and account activity logs.

Every UPI, PhonePe, and Paytm transaction is logged with a reference number, timestamp, and amount. These records are visible in your transaction history and can be requested as a formal export at any time.

Send formal legal correspondence to our compliance email or registered postal address. We acknowledge all formal notices within five working days and route the matter to the relevant internal team or legal counsel.

Non-essential cookies — including analytics and preference cookies — can be disabled from your browser settings at any time. Session cookies are required to keep you logged in and cannot be removed without affecting account functionality.